Effective date: November 9, 2026. This Privacy Policy applies to information collected through travyx.net and to orders placed directly through the Travyx website. It does not govern purchases made through Amazon or another marketplace. Marketplace purchases are governed by that marketplace’s privacy practices and order tools.

Information we collect

When you browse, contact us, or place a direct-store order, we may receive information needed to operate the site and respond to your request. This can include your name, email address, phone number, shipping and billing address, order details, messages to customer support, and technical information such as browser, device, IP address, and pages viewed. Payment information is handled through the payment service presented at checkout; do not send card details by email.

How we use information

Travyx uses information to process and support direct-store orders, communicate about an order or question, prevent fraud and misuse, improve site operations, meet recordkeeping obligations, and protect the site and customers. We do not use a product inquiry to make medical conclusions or to profile an individual’s health needs.

When information may be shared

We may share information with service providers that help operate a direct-store transaction, such as payment processors, shipping or fulfillment providers, website hosting, security, analytics, and customer-support tools. We may also disclose information when required by law or when needed to protect rights, safety, or the integrity of the site. We do not sell personal information as a standalone product.

Cookies and similar tools

Travyx and service providers may use cookies or similar technologies for essential site functions, security, checkout, preferences, and measurement. Your browser settings may allow you to limit some cookies. Limiting cookies can affect checkout or other site functions. Where a consent or preference tool is available, use that tool to manage its available choices.

Retention and security

We retain information for as long as reasonably needed for the purposes described here, including order support, legal obligations, dispute handling, and security. No method of transmission or storage is completely secure. Please use the checkout process for payment and avoid sending sensitive payment information through ordinary email.

Your privacy questions and choices

You may contact contact@travyx.net to ask about information associated with a direct-store inquiry or order, request correction where appropriate, or raise a privacy concern. Include the email address used with Travyx and enough detail to identify the request. We may need to verify the request before responding. Rights available to you can vary by location and applicable law.

Children and policy changes

Travyx is not directed to children under 13, and we do not knowingly seek personal information from children under 13 through the site. We may update this policy when our practices or legal requirements change. The effective date at the top shows when this version began to apply.